Case Study — Drugstore

Complete shelf reorganization for drugstore chain

From chaos to overview across 12 stores

Complete shelf reorganization for drugstore chain
12
Stores reorganized
+18%
Revenue growth per m²
+12%
Average basket
4 months
Project duration

The situation

A drugstore chain saw revenue decline due to disorganized shelves — customers had difficulty finding products and defaulted to familiar items. WH Retail was engaged for a complete reorganization.

The challenge

Thousands of small SKUs (cosmetics, care, health) on shelves without clear structure. Facing was poor, colors and categories mixed. Staff had too little time for restocking — planogram was not maintained.

Our solution

Complete new shelf layout with dividers, front stoppers and shelf headers per category. ESL Hanshow Polaris (full-color) for cosmetics with product info. POS material in house style for brand branding at shelf level.

The result

Measurable revenue growth within 3 months. Customers find products faster — average spending increased. Staff saves time because the shelf better organizes itself.

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